Privacy Policy

Last updated: 27 Aug 2025

At Dekadansk, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. We comply with the EU General Data Protection Regulation (GDPR) and Danish data protection laws.

By using Dekadansk, you agree to the practices described below.

1. Information We Collect

We may collect and process the following information:

  • Personal information such as your name, email address, phone number, and billing details when you sign up, make inquiries, or request services.
  • Usage information such as IP address, device type, browser information, and interactions with our website.
  • Preferences and project details such as style, budget, and service requests to help us recommend products and connect you with the right vendors.
  • Financial details only if you choose to request financing support.

2. Legal Basis for Processing

We process your personal data under the following legal bases, as permitted by GDPR:

  • Consent – when you agree to receive newsletters, marketing updates, or allow us to share data with financial institutions.
  • Contractual necessity – to provide the services you request, such as connecting you with vendors or professionals.
  • Legal obligation – when we must process data to comply with laws (for example, tax and accounting requirements).
  • Legitimate interests – to improve our platform, prevent fraud, and personalize your user experience, provided these interests do not override your rights.

3. How We Use Your Information

We use your information to:

  • Provide access to our marketplace and services.
  • Connect you with furniture makers, designers, and other professionals.
  • Recommend products and services tailored to your preferences.
  • Support financing requests, only with your consent, by sharing relevant details with trusted partners.
  • Improve and personalize the platform experience.

4. Data Sharing

We may share your data with:

  • Vendors, service providers, or designers you choose to engage with.
  • Financial institutions, if you request financing.
  • Third-party providers such as website hosting, analytics, and payment processors who help us operate Dekadansk.
  • Authorities, if required by law.

We never sell your personal information.

5. International Data Transfers

If your information is transferred outside the EU/EEA (for example, to third-party service providers based in the United States), we ensure appropriate safeguards are in place, such as the European Commission’s Standard Contractual Clauses.

6. Data Retention

We keep your personal data only as long as necessary to:

  • Provide the services you have requested.
  • Comply with legal, accounting, or reporting obligations.
  • Resolve disputes or enforce agreements.

When data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates to your data.
  • Request deletion of your data (“right to be forgotten”).
  • Restrict or object to processing in certain circumstances.
  • Withdraw your consent at any time, where consent was the legal basis.
  • Request data portability.

To exercise these rights, please contact us at: hello@dekadansk.com.

You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe your data has not been handled correctly:

📍 Borgergade 28, 5
1300 København K, Denmark
🌐 www.datatilsynet.dk

8. Cookies and Tracking

We use cookies and similar technologies to improve website performance, personalize content, and analyze user behavior. You can manage or disable cookies through your browser settings.

9. Children’s Privacy

Dekadansk is not intended for children under 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be available on this page, and we encourage you to review it regularly.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, you can contact us at: hello@dekadansk.com